What are you doing to help recently promoted supervisors be successful in their new position? Supervisors are a pivotal part of your organization and often promoted with little or no preparation for their new responsibilities.Organizations lacking good supervisory training incur cost in high turnover, grievances, and low morale.

This book was designed for new supervisors and those who have not had formal training. It's an easy-to-read story, full of illustrations, with tools and techniques to help your supervisors grow great employees.

Key Points

• Hiring and Orientation - helps you hire the right person, the first step toward growing great employees. A proper orientation gets them started in the right direction.
• Assigning Work and Setting Goals - provides clarity to employees on expectations and their part in achieving organizational goals.
• Training and Developing Employees - describes keys to training employees, one of a supervisor's major responsibilities.
• Coaching and Counseling - when coaching is effective, goals are achieved; learn to improve your coaching skills.
• Conducting Performance Appraisals- the least liked and most important tool for improving performance.
• Saying Good-Bye: Promotion, Transfer, Termination - a supervisor's job is to grow great employees and help them move on to the next phase of their career.